New Gen Capital Privacy Policy
Effective Date: October 20, 2026
Last Updated: October 20, 2026
New Gen LLC DBA New Gen Capital (businessfunding.newgensolutionsllc.com) ("New Gen Capital," "we," "us," or "our") respects your privacy and is committed to protecting the personal information we collect through our website, forms, business funding services, and communications.
This Privacy Policy explains what information we collect, how we use it, when we may share it, how we protect it, and the choices available to you. By using our website or services, you acknowledge this Privacy Policy.
1. Information We Collect
1.1 Information You Provide to Us
When you submit a form, apply for funding, book a consultation, or contact us, we may collect:
Name, email address, and mobile or telephone number
Business name, business address, and business contact details
Business information such as industry, time in business, monthly revenue, and funding amount requested
Information and documents submitted with a funding application or prequalification survey
Appointment details and preferences
Payment and billing information when you purchase a service
Communications and correspondence you have with us
Funding applications may require more sensitive financial information. We use it only as reasonably necessary to provide the services you request, operate our business, and comply with applicable law.
1.2 Communication and Consent Records
We keep records of your communication preferences and consent, including SMS opt-in records (phone number, date and time of opt-in, the form or method used, and the consent language shown), opt-out requests, and email subscription preferences. We keep these records to honor your preferences, document consent, and comply with legal and carrier requirements.
1.3 Information Collected Automatically
When you visit our website, we may automatically collect your IP address, browser type, device type, operating system, pages viewed, referring website, approximate location based on technical data, and the date and time of your visit.
1.4 Cookies and Similar Technologies
We may use cookies, pixels, and analytics tools to operate our website, understand how it is used, remember preferences, and measure marketing performance. You can control cookies through your browser settings. Disabling some cookies may affect website functionality.
2. How We Use Information
We may use the information we collect to:
Respond to your inquiries and funding requests
Review your prequalification survey and funding application
Schedule and manage consultations and appointments
Send appointment reminders, application updates, and service notifications
Provide customer support
Process payments for services you purchase
Send promotional messages about our business funding services, only where you have given the required consent
Improve our website and services
Detect and prevent fraud, abuse, and security incidents
Comply with applicable laws and legal processes
3. SMS / Text Messaging
3.1 SMS Consent
If you provide your mobile number through the chat widget on our website and check an SMS consent box, you agree to receive text messages from New Gen Capital. The chat widget offers two separate, optional checkboxes:
(1) non-marketing messages about your business funding inquiry, such as consultation and appointment reminders, application status updates, requests for documents, and customer support; and
(2) marketing messages, such as promotions and updates about our business funding services. You may choose either, both, or neither.
Consent to receive SMS messages is not a condition of purchasing any goods or services. Message frequency varies. Message and data rates may apply.
3.2 Opting Out
You can opt out at any time by replying STOP to any message from New Gen Capital. You will receive one message confirming your opt-out, and no further SMS messages will be sent. To rejoin, reply START or opt in again through our website form.
3.3 Help
For help, reply HELP to any message, or contact us:
Email: [email protected]
Phone: +1 918-505-2626
3.4 Carrier Liability
Carriers are not liable for delayed or undelivered messages.
3.5 Protection of Mobile Information
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
All other sections of this Privacy Policy that describe sharing information exclude SMS opt-in data and consent.
4. How We Disclose Information
We do not sell, rent, or trade personal information. We may disclose information, excluding SMS opt-in data and consent, only in the limited situations below.
4.1 Funding Application Submission
Only when you ask us to submit a funding application, we submit your business and application details to the lender or funding provider reviewing that application. We do not sell, rent, or trade your information as leads, and we never provide your mobile number or SMS consent for marketing purposes.
4.2 Service Providers
We use trusted service providers for CRM, scheduling, email delivery, SMS delivery, payment processing, website hosting, analytics, and security. They may access information only as needed to perform services for us.
4.3 Legal Requirements
We may disclose information when required to comply with the law, respond to a subpoena or court order, respond to a government request, or protect the rights, property, or safety of New Gen Capital, our clients, or others.
4.4 Business Transfers
If New Gen Capital is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction, subject to applicable law. SMS opt-in data and consent will not be transferred for marketing purposes.
5. Data Security
We use reasonable administrative, technical, and physical safeguards, such as access controls, encryption where appropriate, and system monitoring, to protect personal information.
No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
6. Data Retention
We keep personal information only as long as reasonably necessary to provide our services, maintain business and consent records, resolve disputes, enforce agreements, and meet legal, accounting, or reporting obligations.
7. Your Privacy Choices and Rights
Depending on where you live, you may have the right to:
Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of certain information
Withdraw consent at any time
Unsubscribe from marketing emails using the link in any email
Opt out of SMS messages by replying STOP
To make a request, contact us using the information in Section 11. We may need to verify your identity first.
Some information may be retained where required or permitted by law.
8. Third-Party Websites
Our website may link to third-party websites and services, including lenders.
We do not control their privacy practices.
Please review their privacy policies before providing information to them.
10. Children's Privacy
Our website and services are intended for business owners who are 18 or older.
We do not knowingly collect personal information from anyone under 18.
If we learn that we have, we will delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with a revised Effective Date.
12. Contact Us
IIf you have questions about these Terms or our services, please contact us:
New Gen LLC DBA New Gen Capital
Phone: +1 918-505-2626
Email: [email protected]
Website: https://businessfunding.newgensolutionsllc.com
Address: 325 NORTH ST PAUL STREET SUITE 3100, DALLAS, TX 75201
Terms and Conditions: https://businessfunding.newgensolutionsllc.com/terms-and-conditions
Questions About Your Privacy or Our Funding Services?
We’re here to help. Contact our team with any questions about how we handle your information, or take the first step toward exploring funding for your business.
New Gen Capital is not a lender. Funding is subject to lender approval.